Completion-triggered requests
A completed visit, job, or engagement starts the request at a natural moment.
Make customer feedback a dependable part of every completed job. Built specifically for agents, teams, and property businesses, where leads arrive from many channels and lose intent when responses are slow.
Built around your operation
When a transaction closes, the client receives a feedback request, any concern is routed to the agent or broker, and satisfied clients receive a direct path to the team's preferred review profile.
Happy customers often leave silently unless the request is timely, simple, and connected to the service experience. For agents, teams, and property businesses, leads arrive from many channels and lose intent when responses are slow. The system should fit that reality—not force the team into a generic funnel.
A completed visit, job, or engagement starts the request at a natural moment.
Customers reach the correct public profile without searching for where to leave feedback.
Concerns open a private recovery path so the team can listen and respond directly.
New feedback is collected into a review queue the team can actually monitor.
We map how agents, teams, and property businesses currently receive, qualify, and follow up with customers.
We configure the reviews workflow, connect the necessary tools, and write the customer-facing experience.
We launch, monitor, and improve the system with your team instead of leaving you with another tool to manage.
No. Pickaxe Pages is a done-for-you agency service. We design, implement, connect, and manage the system around your business.
We adapt intake, language, routing, and follow-up to the real customer journey. Typical scenarios include listing inquiries, buyer qualification, showing coordination.
No. The system handles repetitive response and coordination while routing high-value, sensitive, or unusual conversations to the right person.
Usually, yes. We review your existing website, phone, calendar, CRM, inboxes, and reporting stack before recommending what stays, connects, or changes.